7. TERMS OF EXCHANGE, RETURN OF GOODS AND FUNDS
7.1. In accordance with the "Law on Consumer Protection", buyers of our store have the right to exchange or return the goods purchased from us within the first 14 days after purchase.
7.2. The exchange and return of goods of good quality is carried out at the expense of the buyer within 14 days from the date of sale and can be made only once, provided that the goods are of good quality, not used and have no scuffs, dents and cracks, the purchase has preserved the presentation, consumer properties, the manufacturer's label is not damaged, all accessories, documentation included in the package of goods are preserved, and their packaging is not broken *, seals, factory labels, sales receipts are preserved.
* - partial or complete violation of the appearance of the package, the absence of any components of the package or their severe, irreparable damage (correct opening of the cardboard package is not a violation of it).
For return, the Buyer must present: a) Passport
б) Documents for the purchase of the product
c) The actual product
г) Original factory packaging
7.3. The following items are not subject to exchange and return
a) goods in disposable packaging, if they have been unpacked;
b) goods that are not subject to exchange in accordance with the Law on Consumer Protection
7.4. Returns and exchanges of goods with a significant defect confirmed by an ACC act are carried out in the presence of a complete set in accordance with the manufacturer's instructions, a document confirming the purchase, an ACC act, an application for a return or exchange.
These conditions do not limit the legal rights of the consumer granted to him by the current legislation of Ukraine.
7.5. You can return the purchased goods and make an exchange:
In one of the branches of Nova Poshta or the delivery service that you used to receive the goods.
7.6. TERMS OF REFUND
7.6.1. If the goods were purchased by bank transfer, the money will be returned to the account specified in the Buyer's application.
7.6.2. When buying with a Visa card, Mastercard - LiqPay payment system, the money will be returned to the card account specified in the Buyer's application.
7.6.3. If you purchase in cash directly upon receipt of the goods at your home or at the New Mail office, the money will be refunded by cash on delivery after the Seller receives and checks the goods at the New Mail office.
